Terms of Service

Last updated: September 2026

1. Acceptance of terms

By creating an account or using the platform, you agree to these Terms of Service. If you do not agree, do not use the platform. We may update these terms; continued use after changes constitutes acceptance.

2. The service

The platform provides automated trading rule execution, backtesting and market research tools for supported blockchain networks. The platform is a software tool — it is not a broker, exchange, custodian, or financial adviser.

3. Eligibility

You must be at least 18 years old and legally permitted to use cryptocurrency trading services in your jurisdiction. You are responsible for compliance with your local laws, including tax obligations.

4. Your trading wallet

SOL Hold trades from a dedicated trading wallet created for your account. Its signing key is stored encrypted on our servers so the automation can execute the rule you set; it is used only for the trades your rule calls for and for the performance fee described in section 6, and it is never disclosed to anyone except you: on request, after confirming your password and a fresh two-factor code, you may export a copy to back it up yourself. Once exported you are responsible for keeping it safe; we continue to hold the encrypted copy so your rule can run. Withdrawals from the trading wallet can only be sent to the payout wallet you register, and every withdrawal requires a valid two-factor code from your authenticator app. Your own Phantom, MetaMask or exchange wallet is never accessed. You may switch automation off and withdraw at any time.

5. Risk disclosure

Trading cryptocurrencies involves substantial risk of loss. Automated selling rules can and do lose money. Past performance, backtests, and simulations do not guarantee future results. Never trade with funds you cannot afford to lose. Nothing on the platform constitutes financial advice.

6. Subscription and payment

Access requires a prepaid plan of 30, 90 or 180 days at the prices shown on the pricing page, payable in cryptocurrency (SOL or USDC on the Solana network, ETH on the Ethereum network) or by card. Crypto prices are quoted at the live rate with a small allowance for price movement and network rounding. Plans do not renew automatically; access ends when the prepaid period ends unless a new plan is purchased, and a plan bought early is added to the end of the current one. In addition, a performance fee of 3% of realised gains is charged when a sale closes above your entry price — never on a loss and never on your deposit. Fees are non-refundable except where required by law.

7. Acceptable use

You may not attempt to exploit, reverse-engineer, or disrupt the platform; use it for market manipulation, wash trading, or money laundering; or access it from sanctioned jurisdictions. We may suspend accounts that violate these rules.

8. Availability

We target high availability but do not guarantee uninterrupted service. Blockchain networks, price feeds, and third-party venues may fail or behave unexpectedly. The market is checked at intervals (currently every 30 minutes); stop-loss, trailing-stop and target rules are acted on at the next check and are best-effort protections, not guarantees of a price.

9. Limitation of liability

To the maximum extent permitted by law, the platform and its operators are not liable for trading losses, missed profits, network fees, oracle errors, smart-contract failures, or indirect damages. Total liability is capped at the subscription fees you paid in the preceding three months.

10. Termination

You may close your account at any time; automation is switched off immediately and remaining funds can be withdrawn to your payout wallet first. We may terminate accounts for breach of these terms with notice where practicable.

11. Contact

Questions about these terms: use the support link in your account.